Refund Policy: You can manage or cancel your Clarivia treatment plan or subscription at any time to prevent charges for future billing periods. You can typically do this through your patient portal or by contacting our support team before your next scheduled processing date. However, due to the prescription nature of the medication and service, once an order has been reviewed and approved by the physician and the prescription has been sent to our partner pharmacy for compounding and fulfillment, any fees you have already paid for that specific order cannot be refunded.
Return Policy: Due to the prescription nature of Clarivia medication, returns cannot be accepted, and fees already paid for medication that has been processed and shipped are non-refundable.
Security: Clarivia takes your security seriously. From PCI compliance to a variety of technical and organizational security measures, we do everything to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. We are also committed to maintaining HIPAA compliance.
Payment Methods: We accept most major credit card providers like American Express, Visa, MasterCard, Discover, as well as debit card payments.